Frequently asked questions

Smooth knit outside, plush terry inside: designed soft, no scratchy surface. If your pair feels anything less than soft, the 90-day guarantee covers it.

The cuff is wide ribbed knit, not a thin elastic band. It holds with a relaxed slouch by design; that slouchy look IS the fit.

They come in one size, US women's shoe sizes 5 to 10. The stretchy knit shapes to your foot, and the wide cuff slouches instead of gripping.

Machine wash cold, then lay flat or hang to dry to keep the loft. Skip the dryer.

Pick the 10-pair option and the second set is free at checkout. No code to hunt.

Every order ships within 24 hours with tracking. Delivery typically runs 5 to 7 business days.

A drape-over cover: one piece of woven fabric sized to cover the seat, the back and the arms of your couch, with extra fabric to tuck in. It is not a fitted or stretch slipcover, so there is nothing to wrestle on and nothing strapped underneath.

A stretch slipcover clamps onto the couch: you wrestle it over every corner, and it usually looks like what it is: a cover. This is a drape-over: one woven piece that lays over the couch and tucks in, so it reads as a throw you chose for the room. It comes off in seconds for the wash instead of a ten-minute fight, and the woven two-tone fabric is the decor, not a compromise. The honest trade: a stretch cover grips tighter; ours wins on looks and ease.

Yes, once it is tucked in. Three steps:

1. Drape the cover over the couch so it hangs evenly on the arms and the back.
2. Push the extra fabric deep into the seams around the seat cushions. That is what anchors it.
3. Smooth the seat flat and let the edges hang.

There are no straps or elastic, so on smooth leather it will shift more than on fabric. The upside: it drapes back into place in seconds, and comes off just as fast on wash day.

Yes. The woven fabric is scratch-resistant and takes the daily claws and scratching so your couch does not have to. For dogs it works perfectly; for cats it protects the upholstery well too. And if your cat picks a favorite corner, the cover is the layer that takes it, and replacing a cover beats reupholstering a couch.

Yes, like any soft fabric it catches hair, and that is part of the job: the hair ends up on the cover instead of worked into your upholstery. A quick pass with a vacuum or a lint roller lifts it off between washes, and a machine wash takes care of the rest.

Count your seats: armchair or chaise, 2-seater, 3-seater or large 4-seater. Then open our size guide and check one thing: the cover must be at least as long as your couch measured arm to arm. A little longer is perfect: the extra tucks in. Between two sizes? Always size up.

Yes, with one cover per straight section. An L-shape takes two covers: one for the long side, one for the chaise or short side. A U-shape takes three. Measure each section arm to arm and pick its size from the size guide.

The whole cover is machine washable. That is the point of having one. Wash it on its own on a cold, gentle cycle, then air dry or tumble dry on low. Skip bleach and high heat.

Checkout runs on Shopify's encrypted checkout, and every payment method available for your address is shown right there before you pay. We never see or store your card details.

A confirmation email goes out as soon as your order is placed. If it is not in your inbox within a few minutes, check your spam folder. Still nothing? Email us at hello@maplena.com and we will resend it.

Yes, any time before it ships. Email hello@maplena.com as soon as possible with your order number and what you would like to change. Once the order has shipped we can no longer modify it, but our 90-day guarantee has you covered either way.

Email hello@maplena.com right away with your order number and the correct address. We can update the address any time before the order has shipped.

Where applicable, sales tax is calculated and shown at checkout before you pay, based on your shipping address.

Yes, and it is an easy gift to get right: sizes go by seat count, so if you know whether their couch is a 2-seater, a 3-seater or a large sectional, you know the size (the size guide helps). And if it is not quite right, the 90-day guarantee applies: email us and we will arrange an exchange, or a full refund within the first 30 days.

We currently ship to addresses within the United States.

Orders are processed within 1 to 2 business days. Once your order ships, tracked delivery typically takes 5 to 7 business days.

As soon as your order ships, we email you a tracking number and a link. You can also enter your order details on our Track Your Order page any time.

It happens, and it usually resolves within a day. First, check the shipping address on your confirmation email. Then look around your door, mailbox and building entrance, and ask your household or neighbors. Carriers sometimes mark packages as delivered a day early, so give it one business day. Still nothing? Email hello@maplena.com and we will work with the carrier and make it right.

Email a photo to hello@maplena.com. We will send a free replacement or issue a full refund, your choice, and you will not pay any return shipping.

Orders with more than one cover can ship in separate packages. If yours does, you will get a tracking number for each package.

Every order is backed by it, automatically. What it covers:

• First 30 days: full refund or exchange, your choice, any reason.
• Up to 90 days: free exchange or replacement if there is a problem with your item.
• Damaged, defective or wrong item: free replacement or full refund, your choice, and return shipping is on us.

Good to know: for change-of-mind returns you cover the return shipping. Full details: refund policy.

Email hello@maplena.com with your order number and a short note about why you are returning the item. We reply within 24 hours on business days with simple return instructions.

Within 5 to 10 business days of us receiving your return (or approving your request, for damaged or defective items), the refund goes back to your original payment method. Your bank may need a little extra time to post it. Past 10 business days? Check with your bank first, then email us and we will track it down.

Yes. Email hello@maplena.com and we will arrange the exchange as part of your return.

For change-of-mind returns, return shipping is on you. If the return is our fault (damaged, defective or wrong item), it is free.